Our Auckland based Customer Services Team has dedicated and knowledgeable staff who can assist you with any enquiry. We are available 24 hours a day, 7 days a week – contact us today by selecting the appropriate contact details below.
Diners Club Cardmembers
- Freephone (Mon-Fri, 8am-6pm): 0800 346 377 for any account enquiries
- Call collect from overseas: + 64 9 359 7796
- To report a lost or stolen card: 0800 657 373
- Request a Callback

Diners Club Merchants
- Freephone (Mon-Fri, 8am-6pm): 0800 280 544
- Authorizations (24/7): 0800 657 373
- Fax number: (09) 359 7798
- Email: merchant.services@dinersclub.co.nz
- Submit paper/manual transaction charges mail to:
- PO Box 5845, Wellesley Street, Auckland
To learn more about our products
- Talk to our friendly sales team (Mon-Fri, 8am-6pm): 0800 346 377
- Ask us a question via email

- Fax number: (09) 359 7800
Diners Club New Zealand Head Office
- Physical address
- Level 1, 109 Carlton Gore Road, Newmarket, Auckland 1023
- Postal address
- PO Box 1533, Shortland Street, Auckland 1141
- Phone
- 0800 346 377 or Auckland 359 7796
- Fax
- (09) 359 7800