Contact Us
Our Auckland based Customer Services Team has dedicated and knowledgeable staff who can assist you with any enquiry. We are available 24 hours a day, 7 days a week – contact us today by selecting the appropriate contact details below.
General Enquiries
Telephone - within New Zealand:
0800 346 377 or (09) 359 7796
Call collect from overseas:
+ 64 9 359 7796
Fax Number:
(09) 359 7800
Lost or Stolen Cards:
0800 657 373 or (09) 359 7797
Email
Personal cardmember enquiries:
Business cardmember enquiries:
Postal Address:
PO Box 1533
Shortland Street
Auckland 1140
Physical Address:
First Floor
109 Carlton Gore Road
Newmarket
Auckland
Merchant Enquiries
Merchant Service Enquiries:
0800 280 544
Authorisations:
0800 657 373
Fax Number:
09 359 7798
Email Address:
Submit paper/manual Transaction
charges mail to:
PO Box 5845
Wellesley Street
Auckland